Made the mistake of buying a Dell laptop directly from Dell online. The monitor and other hardware failed within 3 months after only minimal use. I sent it back and the returned it to me "still broken". Spent between 7PM and midnight on the phone with incredibly UN-knowledgeable tech support people who seemed to be trying to wear us down and giving us the run-around. We were patient and kind with them. We finally turned Dell in to both Federal and Local Government Consumer affairs for an investigation. In the mean time, $399 down the drain with a computer that is under a year old and supposedly still under warranty.
I buy a brand new Dell laptop from HELL. The laptop hard drive was bad and the laptop take 10 minutes to boot up.
I send the laptop to DELL and when I get it back there is a dent on the top. I send it back again and now they dont have a part.
Please buy Lenova, Sony, ABC, XYZ but dont buy Dell=Hell.
Dell laptops that they sell to large corporates are the worst thing.. They cannot even learn from Lenovo in terms of keyboard ergonomics let alone Mac. The surface edges are not rounded for a resting parm - corners can peel your skin. The Home delete keys are hidden away in the function key sequence - not prominently seperated. The key combination that lits the keyboard is not the two corner keys. To top it all, if you plugged in an ethernet cable that has the clip protector tabs, heck you cannot detach the cable without a mail opener to press the tab - thats how well they designed and tested the hinge that that bulges through out the frame of attachment between screen and base. Whole thing weighs like a brick. Private Equity at work. Putting lipstick on a pig.
Affordable and reliable Dell laptops can cost anywhere from $400 to $1,000, and purchasing the three-year accidental damage warranty is a great investment to extend the life of the laptop. Find affordable Dell laptops with information from the CEO of a computer and video service company in this free video on computers.